The Happy Kids Club Limited (“THKC”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how THKC collects and uses your personal data when you use our website, www.thehappykidsclub.com (“the Website”).

Who we are

The Website is operated by THKC, a limited company registered in England and Wales with number 17033575 and registered office address at 101 St. Neots Road, Eaton Ford, St. Neots, England, PE19 7AE.

THKC is a family membership business, connecting families with local children’s activities, classes, experiences and family-friendly venues. THKC is the data controller in respect of your personal data collected via the Website.

Contacting us

If you have any questions about this Privacy Policy, please email hello@thehappykidsclub.com.

Information we collect

Depending on how you interact with us, we may collect:

• Your name

• Business name

• Your contact details (email address, phone number and address)

• Website and social media links

• Any other information you choose to provide

When you visit the Website, we may collect:

• IP address

• Browser type and version

• Device information

• Referring website

• Pages viewed and time spent on the Website

We do not collect payment information through the Website.

How we use your information

We use your personal data to:

• Process your request to join the THKC waitlist

• Contact you about the launch of THKC

• Provide information about our membership and services

• Contact potential partners who have expressed an interest in working with us

• Respond to enquiries and questions

• Improve the Website and user experience

• Understand how visitors use the Website

• Manage and administer our business

• Maintain security and prevent fraud

• Comply with legal and regulatory obligations

Where appropriate, we may also use your information to send you marketing communications about THKC, but only where we have a lawful basis to do so.

Marketing communications

If you join our waitlist, we may contact you with information relating to the launch of THKC and your waitlist position or introductory offer.

If we wish to send you ongoing marketing communications, such as newsletters, promotions, offers or other marketing emails, we will ensure that we have the appropriate legal basis and consent where required.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at hello@thehappykidsclub.com.

Legal basis for processing

We rely on the following lawful bases:

• Legitimate interests (where necessary to operate and manage THKC, respond to enquiries and operate the Website)

• Legal obligations

• Consent (for non-essential cookies and analytics, where applicable)

• Contract

Sharing your information

We may share your data with:

• Service providers supporting THKC (including, but not limited to, providers of website hosting, website forms, email marketing, customer relationship management, analytics, cloud storage and IT and technical services)

• Professional advisors and insurers

• Regulators or authorities (where required)

We will not sell your personal data.

Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, and to meet our legal and regulatory obligations.

For example:

• Waitlist information will generally be retained for as long as necessary to manage the waitlist and communicate with you about the launch of THKC

• Partner enquiry information will be retained for as long as necessary to manage the potential partnership and our ongoing relationship with the business

• Marketing information will be retained until you withdraw your consent or otherwise opt out, subject to any legal requirement

Your rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent (where applicable)

You also have the right to object to direct marketing at any time.

You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK regulator for data protection issues.

Children’s information

THKC is intended to be used by parents, carers and adults. We do not knowingly collect personal data directly from children for the purpose of joining our waitlist.

Cookies

Please see our Cookie Policy for information about how we use cookies.

Security

We take appropriate technical and organisational measures to protect your personal data.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

External links

The Website may contain links to third-party websites, including the websites and social media pages of our partners. We are not responsible for the privacy practices of third-party websites linked from the Website.

Updates

We may update this Privacy Policy from time to time. The latest version will always be available on the Website.